Training is not the “Magic” Formula but the Line Manager Is

Training is not the “Magic” Formula but the Line Manager Is

Case Studies, Development Sector, Training

This article was originally published on the website of the CHS Alliance by Faye Ekong.

What makes training stick: The trainee, the training and the workplace environment.

Commitment 8 of the CHS emphasizes the importance of supporting staff to implement their work effectively. Organisations generally agree that competent, well managed, motivated and engaged staff are crucial in ensuring the communities and populations we serve receive the assistance they need. However, the question arises on how to ensure that staff are able to develop necessary competencies and more importantly succeed in applying and transferring them to their daily work.

Frequently, the default reaction by many organisations, HR practitioners and managers is to view training as the solution to address performance and competency issues within their teams. At the same time, our workforce is increasingly demanding and expecting a formal training to come their way now and again.

But what actually makes training stick after the curtains have closed, the certificates are issued and the participants have departed? How come some trainings have more of an impact than others and how come some people are able to apply their learning back in their jobs and others aren’t? Continue reading “Training is not the “Magic” Formula but the Line Manager Is”

Mentoring without borders

Mentoring without borders

Case Studies, Development Sector

This blog was first published on PMAP

When Indonesian NGO worker Ferita Taufik sought expert advice from British project manager Marisa Silva both parties profited, they tell Project.

Project management consultant Marisa Silva e-mentored, or remotely mentored, Ferita Taufik, and NGO worker managing a quality project at Yayasan Cinta Anak Bangsa (YCAB), an Indonesian social enterprise. Project asks how their six-month mentoring relationship developed – and discovers that both gained valuable lessons from the experience.

Project: Marisa, how did your relationship with Ferita get started?
Marisa: We got together visually thanks to Project Managers Against Poverty’s e-mentoring network, for project managers who work in international development and the third sector. There is a matchmaking service that matches mentors with mentees. Ferita chose me because of my expertise in quality assurance.

Read the full article on PMAP. Click “Mentoring without Borders” to check out.

The Importance of a Good Business Case

The Importance of a Good Business Case

Case Studies

The UK has over 900 public sector organisations, with each typically planning and procuring around 10 key investments every year. As vast amounts of money are being invested around the country on new projects, a number of questions arise: How can we ensure value for money? How can we ensure we have selected the correct course of action? How can we ensure these investments are justified?

The answer lies in the business case. Business cases should provide scrutiny, ensuring that what is proposed is:

  • The right sort of investment
  • Affordable, desirable and viable
  • Offering value for money for shareholders and/or customers

The problem is, the importance of business cases is often undervalued and not given sufficient resources or funding. This has led to underestimated costs, inflated budgets and missed deadlines. In the worst of cases, it leads to project failure, as requirements are not met, and business value is not delivered. Continue reading “The Importance of a Good Business Case”

Business Case capability improvement – a myth or a reality?

Business Case capability improvement – a myth or a reality?

Case Studies

A question that APMG is often asked is “show me where the knowledge that you create in a training product is being used to increase capability?“

Many examples exist, a legacy of delivering certified training products for 23 years across the globe. In the area of Business Case capability, the investment that The Treasury has made in the New Zealand Government highlights what can be achieved through an integrated approach.

If capability is defined as the power or ability to do something, then the approach taken by The Treasury has definitely resulted in improved capability. Theory from the APMG Better Business Case (BBC) certification states that improving business case development will;

  • Reduce unnecessary spend and optimize public value;
  • Reduce consultancy costs;
  • Provide faster delivery and a clear proportionate approval process; and
    Improve the quality of decision making.

Continue reading “Business Case capability improvement – a myth or a reality?”

Creative in Conflict: Project Management Training in Syria via WhatsApp

Case Studies

The war in Syria has created one of the most challenging environments for NGOs to operate in. Financial resources are extremely limited, communication networks are poor and electricity is in short supply. The security situation has forced almost half the population to flee to safety which means there are fewer skilled people left in Syria and those trying to enter the country face numerous risks and problems. As a result, NGOs are in desperate need of project managers but are struggling to recruit or train them.

Marifah for Social Entrepreneurship in Turkey decided to tackle this problem by utilising one of the most reliable free communication tools it has access to: WhatsApp. With the organizational motto, ‘Creative Investment in Creative People,’ they came up with the idea of providing training in Project Management for Development Professionals (PMD Pro) using WhatsApp to engage trainees directly through their phones or computers.

Dr Mohammad Abo Hilal of Marifah, conducted the training with the Syrian Expatriates Organization and Afaq Academy for Development and Change by first sending out an advertisement. “We prepared an advert and sent it out via WhatsApp to different groups,” he said. “We then selected 45 trainees and created a WhatsApp group for them, and another group for the coordination team which included a project manager, the trainers, supervisors and coordinators.” Continue reading “Creative in Conflict: Project Management Training in Syria via WhatsApp”

Strengthening PPP Good Practice Across Africa

Strengthening PPP Good Practice Across Africa

Case Studies

An increasing number of countries across Africa are now seeking the public sector skills needed to run successful PPP contracts. In support of this APMG has launched a new website page dedicated to this region on the APMG PPP Certification Program website.

The web pages include information on PPP Training courses in Africa, blogs from PPP candidates in Africa, World Bank PPP blog posts, and upcoming events.

Find out more at: ppp-best- practice-across- africa

Featured PMD Pro picture of the month

Case Studies, PMD Pro, Program Management, Project Management, Tools

How about sharing your training or best practice picture with all PMD Pro professionals and PM4NGOs partner organizations?

Each month, PM4NGOs will select one new picture of a PMD Pro training or tools application to become the Featured Picture of the Month. Send your picture to and tell us the story behind it (please see the criteria and requirements below). Continue reading “Featured PMD Pro picture of the month”

PMD Pro in the field – Changing the world one project at a time

Case Studies, PMD Pro, Project Management
Community Planning Session in Progress: Mudzi Secondary School staff, and Community members setting responsibilities and targets

PMD Pro in action in Mudzi, Zimbabwe

Mudzi is a district of Mashonaland in the far eastern part of Zimbabwe. World Vision International ( runs an Area Development Programme in Mudzi and the programme has adopted the use of PMD Pro and its project management tools. This has facilitated its projects being implemented on time, on scope and within budget.


Continue reading “PMD Pro in the field – Changing the world one project at a time”