This article was originally published on the website of the CHS Alliance by Faye Ekong.
What makes training stick: The trainee, the training and the workplace environment.
Commitment 8 of the CHS emphasizes the importance of supporting staff to implement their work effectively. Organisations generally agree that competent, well managed, motivated and engaged staff are crucial in ensuring the communities and populations we serve receive the assistance they need. However, the question arises on how to ensure that staff are able to develop necessary competencies and more importantly succeed in applying and transferring them to their daily work.
Frequently, the default reaction by many organisations, HR practitioners and managers is to view training as the solution to address performance and competency issues within their teams. At the same time, our workforce is increasingly demanding and expecting a formal training to come their way now and again.
But what actually makes training stick after the curtains have closed, the certificates are issued and the participants have departed? How come some trainings have more of an impact than others and how come some people are able to apply their learning back in their jobs and others aren’t? Continue reading “Training is not the “Magic” Formula but the Line Manager Is”