Social Project’s Monitoring and Evaluation Research

Social Project’s Monitoring and Evaluation Research

Case Studies, PM4NGOs, Project Management, Statistics

Written and created by Communitaria Consultoria Social


This quest arose out of certain discomforts developed after years working with Social Investment. Later, they turned into questions/hypotheses that demanded a searh for information/solutions.

It was a long way (and still incomplete). However, it enable us to share our discomforts and perceptions. The following is a summary of the results of the phases already carried out so far.


  • Phase 1: Understanding Social Project’s Management challenges hrough a free poll on social media (in 2018)
  • Phase 2: Identyfing monitoring and evaluating projects challenge’, as well as the tools used to manage them through a poll on social media (2020)
  • Phase 3: Collecting challenges, paths chosen and scenarios for projects monitoring and evaluation and it’s use as a tool for strategic decision – through interviews (2020)
  • Phase 4: To conclude, with support from the PIPE Entrepreneur FAPESP, a proposal for systematizing project evaluation and monitoring (end of 2020 / beginning of 2021)
  • Phase 5: Applying the pilot for systematization in Social Projects
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Project DPro Professionals:  Hassan Jenedie

Project DPro Professionals: Hassan Jenedie

Case Studies, Humanitarian Sector, PM4NGOs, Project DPro

Hassan Jenedie (Capacity Building & Partnership Manager at Syrian Forum- Bousla)is an experienced Project Manager and shared some of his thoughts in this article: 

  • What was your first contact with project management?

The contact was in 2014 when I attended a Project Management for Development training conducted by Goal Organization as a trainee with the trainer Mr John Cropper. I was invited as a project manager working on projects inside Syria to operate eight hospitals and twelve primary health care centres.

  • How did you hear about Project DPro – what interested you about this? Your journey.

The most thing interests me about Project DPro, is unifying international project management concepts, terminology, tools, and techniques between humanitarian workers.

At the first stage, Project DPro gives me opportunities to gain a solid foundation in international project management concepts, terminology, tools, and techniques. Then enhancing my skills through working and learning from peers in other NGO project managers who face similar challenges in their jobs. Also the best practices in project management and gain a clearer picture of your role within a project.

  • How did Project DPro improve your work?

Project DPro help me improve my work by

–              Sharing and applying good practices in project management ;

–              Contributing to improving the organizational processes related to project management;

–              Using tools and techniques that accelerate the job in good quality;

–              The ability to adhere to and respect the project’s commitments and deadlines before the donors and teamwork.

In addition, it played the main role to promote me to different positions, as Program Manager, Deputy CEO and the last one Capacity Building Program Manager. In addition, I was selected to register the Project DPro in the Arabic language as online training on the disaster-ready platform. Actually it is not improved only my work but contributed to improving the work of other organization which I delivered the training to them such as (Relief International- World Vision-Acted-COSV-SAMS-SEMA-UOSSM etc….), the estimated number of trainees exceeded 1800.

  • Why do you think Project DPro is important for NGOs?

Project DPro is very important for the NGOs for the following reasons:

–              Easy communication between all parties working in the humanitarian sector.

–              Getting benefits from implementing the good practices shared between NGOs to deliver the project’s results in the context of the time, budget, scope, quality and risks.

–              Establishing and maintaining a good and detailed project plans.

–              The ability to reuse the tools and techniques between projects and getting benefits from the lessons learnt.

–              Ability to deliver the intangible results of the projects to the target society.

  • What challenges did you face?

The main challenges of using the Project DPro is that:

–      There is no application software in the humanitarian sector helps the teamwork to easily implement and follow up on the project’s activities by entering the project inputs.

–      The difficulty of applying some Project DPro practices in some emergency circumstances (high-risk areas) in term of time, in that case, the priority will be saving lives rather than applying them.P

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Project DPro Professionals: Shahriar Khan

Project DPro Professionals: Shahriar Khan

Case Studies, Humanitarian Sector, PM4NGOs, Project DPro

Shahriar Khan is an experienced Project Manager and shared some of his thoughts in this article: 

  • What was your first contact with project management?

My first contact with Project Management was in 2005 when I joined Crown Agents in Bangladesh. I used to work with a number of development projects in Bangladesh across multiple sectors. 

  • How did you hear about Project DPro – what interested you about this? Your journey.

I first heard about Project DPro some time in 2011. At that time, I was working full time for Crown Agents in the UK and used to deliver project management training at the Crown Agents International Training Centre in London. The project management course was focused on development projects as most of the participants were from public sector organisations from the developing countries. So, we were considering aligning the course with Project DPro certification. However, we did not get necessary internal approvals as the Project DPro certification was deemed too much NGO focused. 

In 2015, we reviewed the decision and decided to align the existing two-week course on Project Management with Project DPro. I led the project and the first Crown Agents Project DPro course was held in 2015. I led the delivery of that course as well and it was great to have all candidates successfully passed Project DPro Level 1. 

Since then I have delivered many Project DPro training courses in the UK, Bangladesh, Kenya and Lebanon. Last year, I delivered Project DPro training courses to participants from more than 50 organisations in Lebanon public sector. 

At Game Changer we have also created online training courses on Project DPro Level 1 and Level 2. 

  • How did Project DPro improve your work?

Project DPro has helped us to build project management capacity of organisations. Majority of the participants value the learning and certification highly. It helps people to gain the key knowledge and skills to manage project and give them confidence. Although certification itself does not make someone a good project manager, it does help as it means the certified professionals are likely to use standard project management tools and principles. 

  • Why do you think Project DPro is important for development organisations?

Adopting Project DPro in any development organisation can be highly beneficial for the organisation as it will ensure all the project managers are applying the best practices in managing their development projects. It’s surprising how many development organisations do not have any particular project management methodology although a significant part of their core work is done through projects. Effective project-based organisations usually develop their own project management methodology based on one or more standard project management methodologies. For development organisation like NGOs, donor organisations, and public sector organisations, adopting Project DPro can be a great start as it is developed by the sector and are highly relevant to develop projects. 

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Supporting Termanin center for prostheses

Supporting Termanin center for prostheses

Case Studies, Project Management

by Mohammad Mansor Alatrash

Mohammad Mansor is one of the winners of the #StoryContest

Project Name: supporting Termanin center for prostheses at the north west of Syria to provide prostheses to 300 amputated children and women, who got injured because of the ongoing conflict in Syria. 
Duration of the project: 10 Months 
Organization: Polish medical mission (PMM)

A glance before the project fund approval:  A strong advocacy had been done since the beginning of the year 2018 to support this center, also I made many visits to capture the reality and the reliable estimations in time and costs to include them in the project design. Also, to foresee the risks that may confront us.

The project was launched officially the beginning of April/2018 , but to be honest it was through signing the contracts not with a project charter. So, I increased the communications with the staff and other stakeholders to ensure the good understanding for their roles, responsibilities and to get feedback about their concerns and fears. 

Continue reading “Supporting Termanin center for prostheses”

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Training professionals in project management

Training professionals in project management

Case Studies, Project Management

By Bimal Ghimire

Bimal Guimire, is one of the winners of the #StoryContest.

Hi, my name is Bimal Ghimire. I am a project manager by profession and I have been managing various development related projects/programs in Nepal over past thirteen years. I took PMD Pro certification in 2014 while I was working with World Vision International Nepal where the organization rolled out PMD Pro as a part of Project Management capacity building initiatives.

Continue reading “Training professionals in project management”
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More efficient Birth registrations and certifications process

More efficient Birth registrations and certifications process

Case Studies, Project Management

by Peter Njuguna

Peter Njuguna is the winner of the #StoryConstest. Here, enjoy the first price story.

My name is Peter Njuguna

I have implemented a project to digitize and make birth registration and certification process more efficient in terms of turnaround time and cost for citizens. The onset of this project coincided with my finishing PMD Pro course. It is implemented in coastal counties of Kenya. The project has an intensive government involvement as main duty bearer and therefore timeliness, systematic management of every stage, methodical handling of issues, risk identification, elaborate risk mitigation strategies and cost sustainability prove at scale is important. Managing such a project, whose interventions are all integrated and range from technology to non-technology and advocacy, requires elaborate project management tools to manage risk, issues, stakeholder, and budgets among others. This is exactly what PMD Pro provided me with! Elaborate, practical and robust tools.

Continue reading “More efficient Birth registrations and certifications process”
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Project DPro Success Story: Maged Kassoum

Project DPro Success Story: Maged Kassoum

Case Studies, Project DPro, Project DPro Certification, Project Management

Name: Maged Kassoum
Country: Syria
Study: Self-Study or Training 

“I am Maged Kassoum. A humanitarian young man worker based in Syria. I think no effort is required to define or explain SYRIA.
I am writing to tell you about my experience in achieving Project DPro Level1, especially how I proudly gained Project DPro certificate.

Living in conflict zone, I apprehend the deep need for acquiring more professional skills and competences in humanitarian domain, especially in project development sector. I joined many INGOs: Syria Recovery Trust Fund/SRTF as field coordination officer; Islamic Relief Worldwide as FLS project officer and ACTED as TVET and SME Livelihoods assistant.

During that time, my need to have more knowledge about managing projects increased fast; it even turned to a must. I was eager to attend and to study the most professional course which enable me to manage relief and aid projects professionally.

Again, short time available to educate myself due to my engagement in relief work, unsafe environment due to different war works- fighting between opposed sides, battles, air attacks and different bombardment- and other catastrophic circumstances prevented me from attending development and training center.

At last, I decided to search the internet for the ideal platform which can grant me this professional training. I registered in because I see it verified and reliable one. I read about Project DPro in its content.

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!إدارة المشاريع التنموية تستحقُ العناء بكل تأكيد

Case Studies

تلعب المنظمات غير الحكومية اليوم دوراً أساسياً في مكافحة الفقر وذلك من خلال التدخلات التنموية والإنسانية في العديد من البلدان التي يحتاج فيها الناس الى المساعدات والإغاثة.

كُنتُ أعمل قبل عِدة سنوات في إحدى المنظمات غير الحكومية الرائدة في اليمن، وعندما انضممت لأول مرة ، كنت مرتكباً ولم أكن أعرف آلية العمل ومنهجيته إذ كُنتُ مستجداً في المجال الإنساني آنذاك، إستغرقني الأمر حوالي عامين ونصف وذلك من خلال الممارسة والعمل المباشر مع مختلف الوحدات الأساسية والمكاتب الخدمية هناك، بالإضافة إلى الكثير من القراءة للأدلة المختلفة التي تشرح آلية عمل كل وحدة بالإضافة الى تصفح ومطالعة عدد من الموارد الأخرى المتوفرة عبر شبكة الإنترنت. عندها فقط تمكنت من فهم المجال وآلية العمل ودور الوحدات المختلفة التي تعمل بتناغم من أجل مساعدة من هم بحاجة الى الدعم، وبالتالي، أصبحتُ أكثر نشاطا وإندماجاً كما اني كُنت أستغرق وقتاً أقل لإنجاز الأعمال التي يتم تكليفي بها وبذلك أصبح ألجميع سعداء بما أُنجِز.

بعد عامين أخبرني أحد الاصدقاء المقربين عن دورة إدارة المشاريع وكنت متشوقاً حينها لمعرفة المزيد عنها، وكيف بإمكانها ان تُضيف الى مهاراتي ومعلوماتي التي سبق لي أن إكتسبتها، أرسل لي صديقي الرابط والكتاب الإلكتروني و أبدى أعجاباً شديداً بالمحتوى، وكيف أنه استمتع بهذه الدورة التدريبية كثيراً، وأضاف: “لقد انضممت مؤخراً إلى إحدى المنظمات الغير حكومية الدولية العاملة في اليمن، وقد ساعدتني هذه الدورة على فهم آلية عمل المنظمات غير الحكومية. الآن يمكنني الانضمام إلى الاجتماعات مع مختلف المدراء هناك بثقة أكبر”. عندها إنطلقت لإلقاء نظرة ورؤية على هذا المنهج، لأنه وبصراحة، صديقي هذا كان ذكياً وما حدثني به عن هذه الدورة التدريبية والمنهج الذي يقدمونه كان بمثابة تشجيعاً إضافياً للحصول على الشهادة

بدأتُ القراءة ومن دون شعور مني كنت ابتسم وأومئ برأسي إقراراً عند قراءة كل صفحة من المنهج، كان مايسرده واقعياً وفي الصميم. تمنيتُ حقاً لو أنه تسني لي الحصول عليه وتصفح محتواه قبل سنوات سابقة.

خلال أسبوعين فقط، كنتُ قد قرأت محتوى الدورة التدريبية مرتين، واثناء ذلك ملأت دفتري بملاحظات قيمة جداً. عندما انتهيت من القراءة قمت بالإمتحان التجريبي و نجحت! حينها قررت أن آخذ الاختبار الفعلي، نجحتُ أيضاً! الإمتحان لم يكُن سهلاً على الإطلاق، لم تكُن الشهادات تُقدَم بالمجان، كان الأمر جادّاً مما جعلني احترمهم ومايُقدمونه أكثر.

الجديرُ بالذكر أني كُنت أمتلك ثلاث سنوات من الخبرة الجيدة في منظمة غير حكومية كُبرى في اليمن، كما ذكرتُ آنفاً، لذا لم يكن كل شيء في الدورة التدريبية جديداً بالنسبة لي، ولكنه كان بلا شك أكثر تركيزًا وقد وضع كل القطع معًا مكوناً تُحفةً فنيةً أشكُ قطعاً أن أي عامل في منظمة غير حكومية لن يُحبها بل وسيحتفظ بها كمورد ثمين أثناء التخطيط / الإدارة / المراقبة / المساعدة في أي مشروعٍ تنموي أو إنساني.

حاليّاً أنا أعمل في إحدى أكبر المنظمات غير الحكومية الدولية في العالم، فقد كان العمل في المجال الإنساني شغفي مُنذُ البداية. وعلى الرغم من خبرتي التي تجاوزت الست سنوات في مجالات مُختلفة منها الإتصال والإعلام، والمراقبة والتقييم، وإدارة البيانات، وعلاقات المانحين فإني ما زلت أجد منهج إدارة المشاريع التنموية مورداً قيماً كلما احتجت إليه، إنه بمثابة توجيه لمن يرغب في إحداث تغيير بطريقة صحيحة ومهنية.

الى يومنا هذا، لن أنسى كيف شعرت عندما تصفحت محتوى هذه الدورة القيّم، كُنتُ سعيداً للغاية وشعرتُ بأني مُطّلع بعمق في هذا المجال بعد قراءته، وعلى عكس العديد من الدورات الأخرى، لم تُخفِ هذه الدورة شيئاً، بل أعطت كل المعرفة التي يتطلبها هذا المجال، وكانت للعقل غذاءاً كما الأمُّ لوليدها.
أُدين لهم بكل الإحترام الذي يستحقونه، وأتمنى أن يستفيد أكبر عدد من الناس بهذه الدورة كما إستفدتُ أنا.

ابراهيم يحيى الوزير

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Project DPro Is Definitely Worth It!

Project DPro Is Definitely Worth It!

Case Studies

NGOs play a major role today in fighting poverty through development and humanitarian interventions in several countries where people are in need. I was working in one of the major and leading NGOs in Yemen and When I first joined, I was really confused and I didn’t know how it operates, it took me about two years and a half through practice and working closely with the different units and supporting offices, in addition to lots of reading through the different internal manuals of each unit and many other external resources online. Only then I became aware, thus, more active and involved and it took me less time to do things while everyone was happy with what I achieved. 2 years later a friend of mine told me about pm4ngos Project Management for Development Professionals (Project DPro) course and I was intrigued, he sent me the link and the electronic book and he explained that he was impressed by it and that he enjoyed it much. He said: “I have recently joined an international NGO, this course really helped me understand how NGOs operate, now I can join meetings with the different managers there with more confidence”. I said well, I am going to have a look and see, because honestly, that friend of mine was smart and him saying that about the Project DPro course was an additional encouragement for me to get the Project DPro certification. I started reading and without knowing I was smiling and nodding my head with every page I read. It is just realistic and straight to point. I wished I had access to it years before. In 2 weeks I had read the course twice and filled my notebook with valuable notes from it. When I was ready, I took the demo exam and I passed, so I took the real one, I passed too, the exam wasn’t easy though, they weren’t just giving away certificates, they were serious about it and I respected that much.
It is important to mention that I had 3 good years of experience in a major NGO in Yemen as I said earlier, so it wasn’t all new to me, yet, it was more focused and it had put all pieces together forming an amazing masterpiece, that I doubt any NGO worker wouldn’t love it and keep it as a valuable resource while planning/managing/monitoring/assisting-with any project.
Recently I am working with one of the biggest, most influencing INGOs in the world, it has been my passion since the very beginning to be a humanitarian worker. Despite my 6 years experience that varies between media, monitoring and evaluation, data management, donor relations and communications, I still find Project DPro valuable whenever I need it, it’s like a a guidance for those willing to make a change, the right way, professionally.
Until today, I won’t forget how Project DPro made me feel when I first had access to it, I was so delighted, well-informed and at peace, unlike many other courses, Project DPro hid nothing, it gave all the knowledge a humanitarian might need, it nurtured the brain as a loving mother nurtures her son, I owe them all the respect they deserve and I wish as many people will benefit from Project DPro the way I did.

Ibrahim Yahia Alwazir

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Training is not the “Magic” Formula but the Line Manager Is

Training is not the “Magic” Formula but the Line Manager Is

Case Studies, Development Sector, Training

This article was originally published on the website of the CHS Alliance by Faye Ekong.

What makes training stick: The trainee, the training and the workplace environment.

Commitment 8 of the CHS emphasizes the importance of supporting staff to implement their work effectively. Organisations generally agree that competent, well managed, motivated and engaged staff are crucial in ensuring the communities and populations we serve receive the assistance they need. However, the question arises on how to ensure that staff are able to develop necessary competencies and more importantly succeed in applying and transferring them to their daily work.

Frequently, the default reaction by many organisations, HR practitioners and managers is to view training as the solution to address performance and competency issues within their teams. At the same time, our workforce is increasingly demanding and expecting a formal training to come their way now and again.

But what actually makes training stick after the curtains have closed, the certificates are issued and the participants have departed? How come some trainings have more of an impact than others and how come some people are able to apply their learning back in their jobs and others aren’t? Continue reading “Training is not the “Magic” Formula but the Line Manager Is”

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