Last updated: April 11, 2021
Candidates entering any exam with PM4NGOs agree to be bound by these Terms of Use.
Who are we?
PM4NGOs (https://www.pm4ngos.org) is an international NGO that works to promote and sustain project management in international development. PM4NGOs has devised online examinations for its certifications. These are hosted by a US vendor, Questionmark Corporation (https://www.questionmark.com) which provides an Exams Portal for PM4NGOs.
The exams
PM4NGOs runs two types of certification exam, Foundation and Practitioner. The Foundation exam consists of multiple-choice questions to be answered in a set time. The Practitioner exam consists of downloading an Activity Log and completing a number of activities over a set period which are recorded in the Activity Log and submitted for assessment. For more details see the Exams Guidance at https://www.pm4ngos.org/pmd-pro-exam-system/.
Successful candidates will receive a a certificate in digital format and a digital badge, issued electronically by a third-party supplier. Candidates who misuse their certificates or digital badges will have them withdrawn.
These Exams are PM4NGOs’ confidential information and are protected by intellectual property laws. They are made available to you solely for the purpose of demonstrating competency in the content area referenced in the title of this Exam.
Candidate profiles
When registering and creating a profile on the Exam Portal, candidates are responsible for providing accurate information and keeping their password and username safe. PM4NGOs will not be liable for any loss or damage that candidates may incur as a result of someone else using a candidate’s login without their knowledge.
Candidates should be over 18 to use the PM4NGOs Exam Portal.
Candidate documentation
When purchasing an exam, Candidates are required to upload photo identification such as a scan of their Passport when requested.
The candidate documentation will be saved at the PM4NGOs exams platform for the required period of assessing and validating the exam. Once the exam is finalized and approved, the documentation shall be deleted from PM4NGOs system within 30 days.
Candidates who wish to register for a Practitioner Exam must be able to show that they have achieved the Foundation qualification by uploading their Foundation certificate when requested.
Exam security and integrity
Important! Candidates may be barred from taking any PM4NGOs Certification Exams and may lose their certification status if they violate these Terms of Use. Candidates who engage in misconduct are not entitled to any refund of fees.
Examples of misconduct or misuse of the on-line Exam and the Practitioner’s Activity Log include, but are not limited to, the following:
- Using unauthorized materials during the Exam;
- Disseminating actual Exam content;
- Modifying or altering the original results or score report for an Exam, or any other exam records;
- Fraudulently impersonating another to gain access to the Exam;
- Providing or accepting improper assistance;
- Copying, publishing, disclosing, transmitting, selling, offering to sell, posting, downloading, distributing in any way, or otherwise transferring, modifying, making derivative works of, reverse engineering, decompiling, disassembling or translating any Exam in whole or in part, in any form or by any means, verbal or written, electronic or mechanical, for any purpose;
- Using the Exam content in any manner that violates applicable law.
PM4NGOs has the final decision over which candidates pass and which fail its exams.
Exam attempts
Each exam purchase allows the candidate for a single attempt. If the candidate does not pass and he/she wants to attempt another time, a new exam purchase is required.
Appeals
PM4NGOs has a formal appeal process by which registered candidates can appeal against a certification decision. This process can be viewed on the website at https://www.pm4ngos.org/pm4ngos-policies/. Appeals should be made in writing to appeals@pm4ngos.org within six months of the certification decision detailing the mitigating circumstances or clear evidence of procedural irregularity. Note that disagreement with the exam result for multiple choice papers does not give grounds for appeal.
Retake Policy
Exam retakes are charged at the full fee unless an appeal is successful (see above).
Refund Policy
Candidates who have used PM4NGOs’ ecommerce partner’s site (2checkout) to make a purchase and require a refund for an unused exam, can make a request on the ecommerce site itself using the “Refund” button. This refund will not be instant as PM4NGOs will need to check that the exam has not been used and approve the refund request. Refunds must be requested within 12 months of the purchase.
Important privacy notice
PM4NGOs is committed to protecting your privacy. Your personal data will be stored and used in order to carry out and maintain the certification. The same is true of the verification of certification toward third parties with a legitimate interest. PM4NGOs is allowed to inform the corresponding training provider of your personal examination result. Forwarding of results serves the purpose of quality assurance and maintenance of customer relations. PM4NGOs assures you that all your personal data is handled in accordance with the principles of the EU General Data Protection Regulation (GDPR). If you would like PM4NGOs to delete your personal information, please inform PM4NGOs using the contact details below. PM4NGOs’ full Privacy Policy for the Exams Portal can be seen athttps://www.pm4ngos.org/pm4ngos-policies/.
Legal
These Terms of Use are governed by the laws of California, USA* [the Commonwealth of Virginia, USA].
Contact Details
PM4NGOs is a non-profit 501-C3 company registered in the USA (public, society benefit category) at 4582 Heil Ave. #1 Huntington Beach, CA 92649, USA*
Email: info@pm4ngos.org
Telephone: +1 (514) 573-6273 used for receiving phone calls, WhatsApp, and Telegram.
Website: www.pm4ngos.org
* PM4NGOs is relocating to 306 S. Wayne St, Unit E, Arlington, VA 22204, USA, date to be advised
Use the link below to download the PM4NGOs Terms of Use for Exams Portal.